Privacy Policy

At Hoarding Warehouse we are committed to protecting your privacy and rights.

To align ourselves with 2018 GDPR guidelines (which superseded the 1998 Data Protection Act) we have:

updated this Privacy Policy
improved our data management processes
added extra wording to our marketing emails to clarify how we treat and protect your data.

Who we are

Hoarding Warehouse is a trading name of Kwik-Klik Hoardings Limited, Unit 7,
Bolling Road, Bradford, West Yorkshire, BD4 7HH. We supply re-usable hoarding systems and related products directly to main contractors and to established business and organisations.

What data do we have?

We class all of our sales as Business to Business (B2B transactions) and we do not collect, record, or profile any further data on our customers. Our Privacy Policy covers all customer data we hold and is not limited to those who have interacted with our website.

The data we hold includes:

Your Name
Your job title
Your email address (where applicable)
Your postal address (for billing/delivery)
Your telephone number
Your credit/debit card details (when used for payment).

We do not request or keep records of:

any additional ‘personal’ data (unrelated to your job)
your credit history (apart from payments to us)
any additional profiling information on your business from third party sources (commercial data sellers / government records)

How we WON'T use your data

First of all let us reassure you that we will NOT:

Sell or pass on your information to any external third parties (unless we are required by the authorities to help in the detection and prevention of fraud)
collect or store sensitive information about you without your explicit consent. (We are required to contact you first and offer you the chance to have all of your data deleted)
allow your information to be transferred out of the European Economic Area (EEA).
send you any product-based emails that do not clearly offer you an ‘Unsubscribe’ option
use your information for purposes outside the operational requirements of our business operations.

How we WILL legally use your data

The ways we will use your information are as follows:

(i) to contact you if you ask us a question or require advice on hoarding systems, panels and fixings

(ii) to store your contact information relating to the fulfilment and delivery of an order, an enquiry or a past transaction

(iii) to send you targeted marketing emails containing information on hoarding which is of legitimate interest to your company/organisation

(iv) to send you targeted marketing emails from our parent Kwik-Klik Hoardings when we believe they are of legitimate interest to your company/organisation.

How do we protect your information?

Hoarding Warehouse uses industry standard practices to safeguard the confidentiality of your personal identifiable information.

We use the Shopify platform and use HTTPS secure encryption for all forms and interactive elements contained within our website.

This ensures that all sensitive information you send us, such as a credit card number, is encrypted and securely transmitted when you place your order. You will see the padlock symbol displayed on your web browser when you are visiting our website.

Cookies

Our website does not apply any third party marketing cookies and we mainly use cookies for logging traffic to pages within our website.

Your web browser will have options to do the following:

Prevent cookies being accepted from individual websites
Prevent cookies being accepted from all websites
Notify you each time a cookie is accepted
remove cookies from your computer.

You can learn how to control and disable cookies by visiting the Cookie Consent website.

Please note if you decide to reject cookies from www.hoardingwarehouse.co.uk you will not be able to register or place an order with us online. This is because a cookie is used to store your user ID. An alternative is to place your order over the phone by calling our friendly sales team on 01274 525 660.

How Cookies work

Cookies are small files that we store on your computer's hard drive (via your web browser) to aid the functionality of our website. These cookies may tell us:

the date you first viewed our site
the address of the web page from which you arrived at our website
any ‘search details’ you entered to find our site
the first page you viewed at our site
the version of your web browser
the operating system type of your device.

Cookie data is used to:

enable us to maintain your shopping basket and accept any order you may make
track the success of online advertising and marketing
help us to resolve technical issues
provide data that helps us improve how customer's navigate our website.

Please note that some pages on our website may be tracked by Google site stats.

Links to other websites

When you click on any external links posted on our website, you will leave our site and we cannot be held responsible for the protection and privacy of any information that you provide. We recommend you read the Privacy Policy of all external sites before sharing data with them.

Your rights to choose how we communicate with you

If you are currently receiving our regular emails, you will continue to receive them as normal.

If you are contacting Hoarding Warehouse for the first time, (by email, website or phone) you will be asked to indicate your preferred methods of communication and give your consent to us using your data in the ways outlined above.

You can review your data and update or change your preferences at any time by emailing us at info@hoardingwarehouse.co.uk or calling 01274 525 660. We aim to respond as quickly as we can and update everything within 10 working days or sooner.