Privacy Policy

At Hoarding Warehouse we are committed to protecting your privacy and rights. Before 25 May 2018, we complied with the Data Protection Act and this has now been superseded by GDPR.

To align ourselves with GDPR we have:

• re-written this Privacy Policy
• updated our data management processes
• added extra wording to our marketing emails to clarify how we treat and protect your data.

Who we are

Hoarding Warehouse is a trading name of Kwik-Klik Hoardings Limited, 10-14 Ward Street, Bradford, West Yorkshire, BD7 3PR. We supply re-usable hoarding systems and related products directly to main contractors and to established business and organisations.

What data do we have?

We class all of our sales as Business to Business (B2B transactions) and we do not collect, record, or profile any further data on our customers. Our Privacy Policy covers all customer data we hold and is not limited to those who have interacted with our website. 

The data we hold includes:

• Your Name
• Your job title
• Your email address (where applicable)
• Your postal address (for billing/delivery)
• Your telephone number
• Your credit/debit card details (when used for payment).

We do not request or keep records of:

• any additional ‘personal’ data (unrelated to your job)
• your credit history (apart from payments to us)
• any additional profiling information on your business from third party sources (commercial data sellers / government records)

How we WON'T use your data

First of all let us reassure you that we will NOT:

• Sell or pass on your information to any external third parties (unless we are required by the authorities to help in the detection and prevention of fraud)
• collect or store sensitive information about you without your explicit consent. (We are required to contact you first and offer you the chance to have all of your data deleted)

• allow your information to be transferred out of the European Economic Area (EEA).

• send you any product-based emails that do not clearly offer you an ‘Unsubscribe’ option.

How we WILL use your data

The ways we will use your information are as follows:

(i) to contact you if you ask us a question or require advice on cladding

(ii) to contact you in relation to a future or past transaction

(iii) to send you targeted marketing emails containing information on cladding which is of legitimate interest  to your company/organisation

(iv) to send you targeted marketing emails from our parent and sister companies, Hygienik Systems, Kwik-Klik Hoardings and Cladding Warehouse (who all trade from the same address as Hoarding Warehouse 10-14 Ward Street, Bradford) when we believe they are of legitimate interest  to your company/organisation.

How do we protect your information?

Hoarding Warehouse uses industry standard practices to safeguard the confidentiality of your personal identifiable information. Our internal computer system is protected by a firewall to prevent intrusions ("hacking") via the Internet.

We use a Zoey service certificate to verify our use of SSL (Secure Sockets Layer) software. This ensures that all sensitive information you send us, such as a credit card number, is encrypted and securely transmitted when you place your order. You will see the padlock symbol displayed on your web browser when you are visiting our website.

Only our Data Controllers who handle the technical management of our website can access your information. We follow strict security procedures in the storage and disclosure of information to prevent unauthorised access.

Cookies

Your web browser will have options to do the following:

• Prevent cookies being accepted from individual websites
• Prevent cookies being accepted from all websites
• Notify you each time a cookie is accepted

You can learn how to control and disable cookies by visiting the Cookie Consent website.

Please note if you decide to reject cookies from www.hoardingwarehouse.co.uk you will not be able to register or place an order with us online. This is because a cookie is used to store your user ID. An alternative is to place your order over the phone by calling our friendly sales team on 0845 058 4999.

How Cookies work

Cookies are small files that we store on your computer's hard drive (via your web browser) to aid the functionality of our website. These cookies may tell us:

• the date you first viewed our site
• the address of the web page from which you arrived at our website
• any ‘search details’ you entered to find our site
• the first page you viewed at our site
• the version of your web browser
• the operating system type of your device.

Cookie data is used to:

• enable us to maintain your shopping basket and accept any order you may make
• track the success of online advertising and marketing
• help us to resolve technical issues.

Please note that some pages on our website may be tracked by Google site stats. 

Links to other websites

When you click on external links posted on our website, you will leave our site and we cannot be held responsible for the protection and privacy of any information that you provide. We recommend you read the Privacy Policy of all external sites before sharing data with them.

Your rights to choose how we communicate with you

If you are currently receiving our regular emails, you will continue to receive them as normal. 

If you are contacting Hoarding Warehouse for the first time, (by email, website or phone) you will be asked to indicate your preferred methods of communication and give your consent to us using your data in the ways outlined above.

You can review your data and update or change your preferences at any time by emailing us at [email protected] or calling 01274 525 660. We aim to respond as quickly as we can and update everything within 10 working days or sooner.

Enquiries

Please email your questions and comments to [email protected].

Or write to us at:
 
Hoarding Warehouse
10-14 Ward Street
Bradford
West Yorkshire
BD7 3PR