Delivery Information

Your Hoarding Delivery

We aim to deliver all orders to GB mainland sites within 3 working days. We can also arrange exports to Europe and worldwide.

10% Standard Delivery Charge

A standard 3-day GB Mainland Delivery charge is automatically added to your Hoarding Warehouse order. The cost is 10% of your ex-VAT order value and will be itemised in your basket. Standard delivery is within 3 working days (excluding weekends, bank holidays and other public holidays.) This includes central London and Greater London.

Deliveries to addresses on islands or in remote areas of the GB mainland may take slightly longer. If you are unsure whether your location qualifies for a standard delivery, please call us on 01274 525 660.

We generally despatch orders using our own fleet of delivery vehicles, however we reserve the right to use palletised and non-palletised shipping services offered by third party delivery agents when we are operating at full capacity.

Fire-rated hoardings are subject to a DELIVERY SURCHARGE which will be discussed with you at the time of purchase. This is due to the extra weight and size of fire-rated panels.

Urgent deliveries

If you an urgent delivery (with 24 or 48 hours), a premium rate will apply. Please call us on 01274 525 660 for an exact quotation. Once agreed we will add the agreed amount to your order and arrange the delivery.

Non-standard deliveries

If you require a non-standard delivery, please call or email to discuss bespoke delivery arrangements and we will advise of specific delivery costs.

Fire-rated Delivery Surcharge

The extra weight and size of fire-rated hoardings means we will need to give you a bespoke quote for delivery which will be tailored to your order quantity and site location. This is simply to cover our costs and we will not add excessive charges.

Exceptions

Unsecure addresses - we reserve the right not to deliver orders if we believe the delivery address is not secure.

Impounded goods - we cannot be held liable in the unlikely event that items shipped internationally are confiscated or held up by Customs, Police or other government authorities.

Customer service

We fully understand the deadline pressures on construction projects and will work with you to overcome any logistical problems or incorrect quantities ordered, which affect your project. Our friendly staff will always work with you to deliver the materials you need on time and deal with problems in a practical and fair way. Please also read our Cancellations and Returns Policy.